Returns Policy

How do I return my product?

You can return an order by clicking Return on the My Orders page.

 

* We accept returns within 15 days from the date of delivery of the order for most of the products, please refer to the Product Description Page for more details.

 

Please ensure while returning, the product and the packaging are in the same condition as it was delivered.

We will arrange a pick-up within 2-3 days of your request.

 

 

There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

 

How will I get my refund ?

Once the order has been picked up, the refund will be initiated to your selected mode within 48 hrs from the date your order is picked, subject to your returns passing the quality check.

 

Refund will reflect as per below-mentioned timelines, post initiation:

 

  1. Wallet refund will get credited within a few minutes.

     

  2. NEFT refund will take 3 to 5 working days.

     

  3. Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

How do I self-ship my order?

You can self-ship your product through any courier service, to the address below. Please go to the My Orders page and initiate a return on the order page to get more details.

 

Important Note:

 

  1. Please mention in bold the order ID of each of the shipments in the return package on the cover.

     

  2. Please write the phrase 'SELF SHIP' on the cover of the package.